Privacy Policy - Reverie

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Privacy Policy

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Privacy Policy


Updated 7/10/2018

I am committed to protecting your privacy. I only use the information collected from my customers for the purposes of filling orders.  I may contact you via email about your order and I will use your address to ship your products to you.  I will only contact you via email with sales or promotions if you choose to opt in to my email newsletter on your own. 

I will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Emails sent by World of Words by AG will only be in connection with the provision of agreed services and products.  World of Words by AG takes reasonable measure to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Information I Collect

To fulfill your order, I collect certain information (which you authorized Squarespace, our website host, to provide to me), such as your name, email address, postal address, payment information (which we store and process via Stripe), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

When you access my website I may also automatically collect information about you, using Squarespace and Google Analytics including:

Cookies: These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org. 

Log information:  I collect log information about your use of the website, including your IP (Internet Protocol) address, web request, access ties, pages viewed, web browser, links clicked and the page you visited before navigating to purchase a product.  I also collect whether or not you are on a desktop or mobile device.

How I Use Your Information

I rely on a number of legal bases to collect, use, and share your information, including:

– As needed to provide my services, such as when I use your information to fulfill your order, settle disputes, or provide customer support;

– To provide, maintain, improve and promote my products and services;

– To provide and deliver the information, products and/or services you request, process transaction and send you related information, including confirmations and receipts;

– To send you technical notices, updates, security alerts, and support and administrative messages;

– To respond to your comments, questions and requests, and provide customer service;

– To communicate with you about products, services, surveys, offers, promotions, rewards and events offered by World of Words by AG and others, and provide news and information I think will be of interest to you as my customer;

– To monitor and analyze trends, usage and activities in connection with my products and services;

– To personalize and improve my products and provide advertisements, content or features that match user profiles or interests;

– To facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;

– To link or combine with information I get from others to help understand your needs and provide you with better service; and

– To carry out any other purpose for which the information was collected with your consent.

I am based in the United States and the information I collect is governed by U.S. law.  Be accessing or using the Services or otherwise providing information to me, you consent to the processing and transfer of information in and to the U.S. and other countries.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies, payment processors, and email marketing services. I will share your personal information with these third parties, but only to the extent necessary to perform these services or if you have given me consent to add you to my email list.  Our Service Providers include:  MailchimpShipstationUSPSFedExUPSStripe, and PayPal.  Please visit these service providers by clicking on their names to view their privacy policies.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I believe it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Social Sharing Features

My website offers social sharing features and other integrated tools (such as the Facebook™ “like” button and a Pinterest button), which let you share actions you take on my webpages and products with other media.  For more information, please visit the privacy policies of the entities providing these features. 

Advertising and Analytics Services Provided by Others

I may allow others to serve advertisements on our behalf across the Internet and to provide analytics services.  These entities such as Google Analytics and Facebook Pixels, may use cookies, web beacons and other technologies to collect information about your use of my website and other websites, including your IP address web browser, pages viewed, time spent on pages, links clicked, and conversion information.  This information may be used by World of Words by AG and others to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interest on our website and other websites and better understand your online activity, among other things.  For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, please visit www.aboutads.info/choices.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.  As with existing law, the GDPR requires that certain safeguards be put in place when transferring personal data outside the EU. Squarespace has self-certified to the EU-US and Swiss-US Privacy Shield, which allows me to lawfully transfer EU and Swiss personal data to our US-based datacenters. You can read more about Squarespace’s Privacy Shield certifications here.

My payment processor is Stripe.  Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the US. To ensure the adequate protection of personal data, I have certified to the EU-U.S. and Swiss-U.S. Privacy Shield Framework. The Privacy Shield Policy is available here.

In addition to Privacy Shield, Stripe continues to employ additional compliance measures to ensure an adequate level of protection of personal data transferred outside the European Economic Area.

Our aim is to ensure that Stripe remains compliant with European data protection laws and also to assist our users in doing so. If you have additional questions, please contact them at privacy@stripe.com.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Alicia N Green, am the data controller of your personal information. If you have any questions or concerns, you may contact me at alicia@worldofwordsbyag.com

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